Anyone who needs it. People in crisis or transition –
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Homeless person
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Laid off worker
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Disabled veteran
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Domestic violence victim
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Family choosing between heat & phone
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Foster children displaced at 18th birthday
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Migrant or Day worker
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Parolee
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Many more

Why do people use Community Voice Mail?
The most common goals for CVM users are:
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Employment
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Housing
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Healthcare
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Safe Communication
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Staying connected to vital services and support
How Easy Is CVM To Use?
Using The New Phone Number Is Easy: All you need is access to a touch-tone phone. Once their new phone number is active, users can check messages from anywhere that works for them: pay phones, social service agencies, or the homes of friends and family. For those users with email addresses, a notification can be sent to their email inbox alerting them to the fact that they have a voice mail message. A CVM number looks like any other local telephone number and therefore does not signal the client’s status as a homeless or phoneless person. In this way, CVM users are able to reflect the stability and credibility associated with having a personal home answering machine.
How Does Community Voice Mail Work?
Community Voice Mail is personalized, confidential and easy to use. Here’s how it works:
Working with a CVM provider, John is given an instruction card and a touch-tone phone to use.
- He dials in
- Records a simple greeting
- Creates his secure password
- He’s reconnected!
That’s it. Enrollment usually takes under 3 minutes. John walks out the door with a new phone number – and is immediately empowered with the tangible tool he needs to succeed.